Av77 Privacy Policy — Your data is safe with us

1 What Information We Collect

Various types of information are collected when you register on av77 and use our services. This information falls into two main categories: personally identifiable information and technical usage data.

Personally Identifiable Information

• Full Name & Date of Birth
• Mobile Number & Email Address
• Home Address & Nationality
• National ID (NID) or passport details (for KYC verification)
• Payment details — Mobile Banking, Nagad, or Rocket number

Technical & Usage Information

• IP address & device type
• Browser & Operating System Information
• Time Spent on the Platform & Usage Patterns
• Gaming History & Transaction Records
• Login Time & Location Data

2 How Information Is Collected

Av77 collects your information through several methods. Keeping you informed about each of them is a key part of our privacy policy.

3 Purpose of Data Use

Av77 uses the data it collects only for specific, legitimate purposes. We never use your information for unnecessary activities.

• Account Management: To create and manage your account and ensure its security.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Service Improvement: To analyze your usage patterns and improve your platform experience.
• Setting Gaming Limits: To promote responsible gaming and identify signs of problem gambling.
• Legal Compliance: To meet the requirements of government or regulatory authorities.
• Promotional Communications: To send you offers and promotions with your consent (opt-out available).

4 Information Sharing Policy

Av77 never sells your personal information. However, data may be shared with trusted third parties under specific circumstances.

Situations Where Information May Be Shared

• Payment Providers: Mobile Banking, Nagad, Rocket — used to complete transactions.
• KYC Verification Service: To verify identity and confirm age.
• Law Enforcement Agencies: Under a court order or government directive.
• Security Partners: To detect and prevent fraudulent activity.

5 Data Protection Measures

Av77 protects your data using industry-leading security technology. Our protection system operates across multiple layers.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Regular Security Audits: Regular reviews conducted by third-party experts.
• Access Control: Only authorized personnel have access to data on a need-to-know basis.
• Data Backup: Regular encrypted backups are stored on secure servers.
• Unusual Activity Detection: Our AI-powered system instantly detects suspicious logins or transactions.

6 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the av77 website and app to help improve your browsing experience.

Cookie Types

• Essential Cookies: Required for the platform to function properly. These cannot be disabled.
• Performance Cookies: Analyzes page load times and errors to improve the service.
• Functionality Cookies: Remembers your preferences and settings.
• Marketing Cookies: Used to show relevant advertisements — these can be opted out of.

You can control or delete most cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.

7 Third-Party Services & Links

Av77 works with a number of trusted third-party service providers who help operate the platform. Each of them maintains their own privacy policy.

• Payment Gateway: Mobile Banking, Nagad, and Rocket each follow their own security policies.
• Game Software Providers: Independent game developers operate under their own licenses and policies.
• Analytics Tools: For analyzing platform usage — data is processed anonymously.

8 Your Rights

Every registered user on av77 has certain important rights over their own data.

To exercise these rights, please contact our support team. Requests are typically processed within 30 days.

9 Data Retention Period

Av77 does not store your data indefinitely. A defined retention period applies to each category of information.

Once the retention period expires, information is securely deleted or anonymized so that no individual can be identified.

10 Minors' Privacy

Av77 strictly prohibits anyone under 18 from using the platform. Age is verified at the time of registration.

• Date of birth verification is mandatory during registration.
• Proof of age is required as part of the KYC process.
• Any account identified as belonging to a minor will be closed immediately.
• No personal information belonging to minors is collected or stored.

11 Privacy Policy Updates

Av77 reserves the right to update this privacy policy in part or in full at any time. We will provide advance notice of any significant changes.

• The date of any changes will be noted at the top of this page.
• For major changes, a notice will be sent to your registered email address or by SMS.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with the latest version of our privacy policy.

12 Contact Us

If you have any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our Data Protection Team is always ready to help.